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Back in 1985, George Halula first joined his father, George
Sr., in working at Shiloh Service, already a well-established
company with a 14-year history in the pre-PC marketplace.
“It was an exciting time to work with Dad at Shiloh,” said
George. “Personal Computers were just beginning to take over
from the old keypunch and data card technologies. Since then,
things have advanced so quickly that today’s average PC easily
outguns a mainframe back then.” |
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Two years later, George’s brother Alan came aboard as a repair
tech, and brother Gerry added his sales expertise to the team
in 1991. These days Alan and Gerry are, respectively, Senior
Field Technician and Regional Sales Manager.
As for George Halula, his position is that of President and
Service Manager at Shiloh. George’s day-to-day
responsibilities include oversight of Shiloh’s field service
representatives, both at their Irwin and Cleveland offices.
Good customer relations are George’s primary goal, as Shiloh
prides itself in looking out for its customers and keeping
their computer systems in tip-top shape.
“Our focus,” George continued, “is to provide for small
businesses what large corporations have IT departments for.
Our customers need someone they can trust when it comes to
computer purchases, delivery, and maintenance. They want
someone they know will be there 2, 3, and 4 years on, keeping
their systems going. While almost every small company has an
attorney and an accountant, few have a computer provider they
can rely on. Shiloh is that provider.”
“I’m proud of our network integration and support. It’s one of
many services Shiloh provides, but it can be key to helping
our customers get the most out of their computers. In 2002,
server-based computing, with solutions like Windows 2000
Terminal Services and Citrix MetaFrame have become powerful
extensions to the classic network, allowing remote users to
have the full power of their office computers with them,
whenever they have access to any computer, anywhere.”
The first years of the new decade, it seems, are bringing
challenges and opportunities every bit as exciting as when
George Halula first came to work with his father at Shiloh and
the dominance of the PC was only just beginning.
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