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I don't have a
network. How do I know if I need one or if it is cost
effective?
If you have a need to share data
(documents, pictures, spreadsheets) , share internet access,
or share expensive equipment (such as a Color Laser printer
or a printer which would print on both sides of a page), you
can network your existing computers for as low as $25.00 per
computer! This includes the network card,
cabling, and the labor to install the network.
Because sharing data and equipment is
cost-effective, you should have some type of network.
There are many types of networks designed to accommodate
different needs and solutions. Call Shiloh Service, Inc. and
a qualified representative will discuss your options with
you.
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What happens if I
need help after my new hardware and software is installed?
We understand that everyone isn't a
computer tech! Shiloh technicians work with you to
help you understand your new or existing network. New users
frequently call in as they need help with issues they do not
see every day.
We can often solve the problems remotely
or with a short service call. With a service contract you
receive immediate response. All of our sales include a
one-year service agreement.
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How quickly do you
respond when my network fails or I can't get email?
With a Shiloh service agreement, we will
will get to your location to respond to problems with your
file server within 4 business hours. For problems with
a workstation or printer we will be onsite within 8 business
hours.
The wrong time to try to establish a
relationship with any computer vendor is when your computer
fails. If you do not have a service agreement with a
vendor, it is much more difficult to get fast service when
your equipment fails.
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What brands of
equipment can I get from Shiloh Service, Inc.?
Shiloh Service, Inc. carries many of the
major brands including AOpen, Hewlett Packard, Compaq,
Okidata, Intel, Cisco and many more manufacturers.
We sell the computers, computer
peripherals (modems, mice, monitors), computer
upgrades, laptops, printers, networking equipment, and
software that you need to run your office as effectively as
your budget allows. Call Shiloh Service, Inc. at
724-863-0190 for more information.
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Do you sell software
too?
Shiloh Service, Inc. sells software
packages from major suppliers like Symantec, Microsoft -
Word, Excel, Access, Front Page - and other word
processor, spreadsheet and database applications.
Shiloh Service, Inc. does not sell
accounting software or custom software applications.
However, Shiloh Service, Inc. does partner with other
reliable companies in the industry that offer these products
and services. Call Shiloh Service, Inc. if
accounting or custom software us your concern and we can
discuss your needs and guide you in your decision.
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Can you repair my
printer?
Generally, LaserJet printers are
repairable. Prices for laser jets start at over $400.00. The
cost to repair these units are generally less than the cost.
These printers are usually very dependable and last a long
time. A repair is generally a sign that the printer may be
approaching the end of its useful life.
If an inkjet printer needs repair,
it is usually a different story. It can cost as little
as $50.00 or $60.00 to replace a printer that cost you
several hundred dollars a few years ago. In most cases
these printers are not worth repairing. The end user may
consider returning the printer to the manufacture and
receiving a fixed repair cost.
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How important is a
backup?
Shiloh Service, Inc. recommends full and
complete backups daily. With a Shiloh configured network we
will point all of the data files back to a central location
so that everybody's data is backed up onto a single shared
tape backup.
Your company may also be concerned with
backing up individual user's PCs. We can set up your
backup to take care of these issues as well and make you
aware of special concerns with backing up individual PCs.
Call Shiloh Service at 724-863-0190 to discuss your options.
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What are the benefits
of faxing from our computer network?
Faxing directly from a computer network
can save paper costs and allow users to have a permanent
record of the fax. It allows users to route faxes
through their email and to have a permanent record of the
faxes which were received.
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I'm busy! How can I
keep up with all the changes in technology and how it
affects my business?
You don't have to keep up with all of the
changes in technology! That's what Shiloh Service, Inc. can
do for you. We'll keep up with the changes in
technology and provide solutions for your business.
Visit
www.shilohservice.com or call Shiloh service Inc at
724-863-0190 and ask to speak with one of our friendly sales
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