Shiloh Solutions


Looking for IT technical support? 

At Shiloh Service, we’re the IT support specialist for small to mid-sized businesses in the Pittsburgh region.  

With over 38 years of experience, Shiloh offers you:  
  • The latest in computer network solutions, file servers, and support.

  • Backup solutions, including reliable backup systems and backup software.

  • Durable computer hardware backed up by outstanding preventative maintenance contracts.

  • Computer repairs, anti-virus and anti-spyware solutions.

  • Shared internet access and shared faxing solutions.

  • VPN, terminal services, remote management, and more.

Shiloh Service, Inc. works with you to customize a solution that meets your specific needs and budget.  Contact Shiloh today to receive a free on-site consultation from an IT Support Specialist.

Network Solutions and File Servers

A computer network allows all of your computers to communicate with one another, share their information effectively (usually from a single file server), maintain a solid organizational structure, and provide for reliable data backup  Shiloh recommends the Microsoft suite of products with Windows 2003 or 2008 server.  

Or perhaps your existing network is inefficient or straining to meet new demands.  Shiloh offers just the kind of IT technical support you need to turn things around.  Our goal isn’t to sell a cookie-cutter system, it’s to understand your business and establish the custom solution that works best for you.

Check out the complete line of HP servers and Intel Xeon processors. 

Back Up Systems and Backup Software

Shiloh provides a line of tape drives for Small to Medium sized server applications and a hard drive backup for single pc and home application. 

Shiloh recommends Symantec Backup Exec products for backing up your critical data, SQL Data, Exchange Data and any files open during your daily backup.

VPN, Terminal Services, and Remote Management

Shiloh will configure your Virtual private network. This allows your company to establish a private connection over your public Internet connection, saving your company money. Your employees will be able to work from home expanding your network.  Shiloh can use these connections to allow you to manage your servers from home or from anywhere you have Internet access.

Remote Administration

With a service contract, Shiloh can both install and maintain your company's network so that you can get down to the business at hand. When your network or computer is down you are losing money and productivity. With an agreement with Shiloh, you will reduce your non-productive down-time, ultimately saving money.

Shiloh Work Stations

For the best in computer hardware, Shiloh carries a full line of AOPEN products.

Shared Internet Access and Shared Faxing

Shiloh carries a full line of Cisco, SMC, Linksys and a full line of hubs, switches and routers to help users share the one fast Internet connection. 

For shared faxing, Shiloh has been using Equisys Zetafax since its inceptions. This product allows multiple user to send and receive faxes right from their desktop.

Printing Solutions

Shiloh helps you decide what printing solutions best fits your business.   Should you take advantage of a duplex printer to cut your paper consumption in half?  Should you share one fast printer on your network rather than purchase two separate printers?  Shiloh can help you find the answers.

Adobe Acrobat

Adobe Acrobat allows users to easily convert Word documents to PDF.  PDFs (Portable Document Files) can be emailed or published to websites.  The advantage of a PDF file is that they are easily emailed and opened by all users.  Shiloh also promotes saving accounting files to the server so that they may be backed up and stored on CD saving small companies the cost of printing documents and storing printed documents.

Email Configuration and Support

Configure your email to come into your office or have an email account at an internet service provider? Shiloh will configure your email to your specific needs. Manage your email from Microsoft Outlook. With the Equisys Zetafax solution you can also send and receive faxes right from Outlook.

Antivirus Setups

Setup the antivirus and forget it. Shiloh will configure your antivirus to update automatically. Shiloh recommends the Symantec group of products to battle the antivirus. Many of the viruses coming into your organization are attached to the emails you receive. Shiloh will help to eliminated these viruses.

Comprehensive One Year On-Site Warranty

  • All Parts, Labor and Travel are Included

  • Annual Preventative Maintenance & Diagnostics

  • One Hour Phone Response from Your Shiloh Technician

  • On-Site Response within 8 Business Hours

  • Instantaneous Network Phone Support from Your Shiloh Network Engineer

  • Priority 4 Hour On-Site Response for Network Servers

  • Free Loaner Equipment
     

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Our recommendations are based on your needs...
Not our desire to sell you a particular brand!

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